If a full refund of item price or item price + shipping is issued to the buyer for an order, commission fees are refunded to the seller. I give them one star for giving me the option of PayPal so they don't have my credit card information. Said I was going to be refunded within 48 hours. Readers can find bestsellers, collectors can find rare books, students can find new and used textbooks, and treasure hunters can find long-lost books. All they care about is the sales provision. Returned it and never got the refund that Sarah promised. I will definitely be recommending you and purchasing of your website when I need others.
I couldn't be happier with this book store and I'm very thankful I gave it a shot after reading so many negative reviews! After nearly a month I got two e-mails within hours of each other. If a full refund of item price or item price + shipping is issued to the buyer for an order, external payment service fees are refunded to the seller. In reality, I believe the book I ordered was never available. The price is incredible I would of spent a fortune buying this book brand new. The second one was a cancellation. For example, your subscription fee for September will be based on your average listing count for the month of August, will be applied to your account on September 1st, and will be offset against your sales on the first Friday in September. Either way, I won't use them again.
I ordered on Dec 12, even though I had seen bad reviews. Ordered a hard to find book. New sellers are encouraged to have their inventory ready for upload when their account is activated, to avoid being charged for 0 items online. If extra charges are requested and accepted by the buyer, commission will be calculated on the order total, including the extra charges. The gift was expected to arrive by Dec 25. When Alan and I decided to buy used copies of Louise Penny's Chief Inspector Gamache series this is where I went.
The process of buying the books was easy and clear and the cost was nominal for what we received. I'd already waited 4 weeks by this point!! I ordered a textbook about a month ago, and it never showed up, depsite that it was supposed to ship in a week! After numerous unsuccessful attempts to contact Abebooks, I finally got an auto-generated email from their webserver that said to basically call someone else. For all credit card sales through the AbeBooks. A day later I receive an email saying I am being refunded as the order was accepted by an error. Thankyou Abebooks for your fast and reliable service. The condition of the text book is in such good condition and it arrived at great timing not long at all. I emailed AbeBooks to complain unfair shipping practices.
The information included on this page addresses the requirements that AbeBooks is aware of, but sellers should seek their own professional tax advice to see if their business is subject to additional tax requirements. Our commissions and external payment service fees are charged when an order is processed and are offset against your weekly payment every Friday. I would absolutely recommend buying of Abebooks. Subscription fees for sellers with inventory in Vacation status are also based on average listing count for the previous month. There are better book sellers. The external payment service fee does not apply when the buyer selects an alternative payment method, such check, PayPal or money order.
I am giving Abebooks a star because I did receive my refund. I chose this bookseller because of the 4-6 day shipping speed on a hard-to-find book I needed for class, but I wish i had read the reviews before purchasing from them. Please contact AbeBooks Customer Support department directly via their website, using the link located at the bottom of every AbeBooks webpage. Welcome to our Channel where you will see book reviews, bookshops, top 10s, rare and beautiful books, tips for book collectors, author profiles and much more. One said third and final notice, I hadn't responded to any payment requests or e-mails.
Bad or non-existent customer service. AbeBooks reserves the right to close accounts that are in arrears. More rounds of emails ensued, each time Lloyd politely but stubbornly refusing to see that this was pretty much price gouging the Buyer. A month or two ago my friend Nina told me about AbeBooks. The item never arrived and I ended up asking for a refund a couple weeks after Christmas. Nearly all of the Yelp reviews for Abebooks say just about the same thing. After several emails with a clerical, I requested a supervisor.
Such a blessing to be able to buy it the way I have on Abebooks. . For orders where an alternate payment method was used, i. Good theory, horrible execution, and when your grade is on the line, it's not worth the risk. AbeBooks told me that the seller would contact me shortly.
When one merchant was out of one of the books I had ordered I simply went back to AbeBooks and ordered another copy from a different seller. It's a crap shoot and irritating. Learn more about the AbeBooks community:. The buyback program of Abebooks is handled by a separate department. AbeBooks Commission Fees An 8% commission fee is applied to all sales, including shipping and any extra charges. Depending on your bank, it can take from one to seven days for the funds to reach your account. Every Friday, you will receive an advance email notification of the payment due to you for the previous seven days.
Active accounts are charged a subscription fee even if your inventory count is zero. Why would you accept an order for a book that you don't have. Though I read bad reviews, I think you have to look at where the actual book is being sourced from, then make your decision to purchase. Sending me a third and final notice blaming me for them not having the book is a bit much. The stars are given away for the mere number of transactions that the merchants has closed, irrespective of whether the customer was satisfied or scammed. You really don't need to be that smart to check your inventory. Service and efficiency are unspoken words at Abebooks I don't believe that Abebooks knows the meaning of service or efficiency.