I'm patient but this is frustrating to say the least. Which in fact is true, don't have one with work email. Attach any document from a device or from the inbox, then fill it out and sign it, or send it for signature right from Outlook. In case there is a licensing failure, check whether the following registry keys are enabled and the values are set as 1 on the master image. I'd love to just get on the phone with someone and resolve this. As I required the software quickly, I purchased it on-line.
They simply had support call me back and the process started over. This will force it to login with your proper credentials and won't use any stored cached credentials. Hi There, My organisation is in the process of updating our Elements offering from version 11 to version 12. We have created a job that after every boot or reboot the command line above is executed against every machine Adobe Acrobat is installed on. They are morons, but they always have been.
Recipients can sign digital documents on any device, at any time. Also was the license registered to your work email? The following logs are required for further analysis of the licensing failure and the issue needs to be diagnosed on a case-to-case basis. Click the lock and enter the admin name+password. In some cases you are asked to contact the reseller, others the forum or chat. In case there is any break in serialization, create a prov. This command is usually run on offline machines with no Internet access and takes care of the activation and suppresses the sign-in prompt.
This integration is only available for Adobe Sign customers. The location of the logs is the user temp directory. Click the lock to lock the folder once more. I got all this information from an agent from Adobe on their live chat customer support! The issue is, it don't want it to prompt at all. This file holds the license information. So after a quick chat with Adobe support and the software distributor, the client purchased a volume license based on the English language since this was cheaper.
However if someone has come up with a viable fix for this rather annoying issue I will be happy to try it out. Hope you find this useful and it will save you time and energy. Create the license file package and save it to a location. . Josh - Is this your site:? The sign in is required otherwise the software is useless after 7 days. Similarly, the installer for Classic and Continuous versions are also different. Right-click on the Adobe folder that you were just in, and click Get Info.
. Garak0410 wrote: ranhalt wrote: Garak0410 wrote: I'd love to just get on the phone with someone and resolve this. Went through the whole phone tree. Also was the license registered to your work email? The math is not complicated. . .
Adobe is software that cannot be easily fooled around with which is a good thing from a anti-piracy standpoint. Just ask Adobe's customer support! Adobe has a history of treating customers like criminals and imposing insane licensing verification models on them. However you may create a serialize file and run on all the machines asking for sign in. First of all we discovered the customer had a single user license, which will get you nowhere if you want to activate the product for multiple users. Not all users are going to have a login and this is essentially a nag-screen anyway. Sheena - your kidding right? Every hear that siren they play on The Price is Right when someone wins two showcases? I got so angry I called the corporate office and attempted to explain the issue. .
I was hoping I could get some help from an Adobe rep here in Spiceworks. I know that it's been possible to disable in the past. At the moment the only way to resolve this issue is to reimage the machine. To avoid this make sure you will only install the English language. Do not serialize using the customization wizard.
I just set it to go at the end of the day and by the time i come in the morning it is completed. Exactly how it should be. Here is a start: Option 1: Creative Cloud Option 2: Photo Plan and Stock Photos Option 3: Other products Option 4: All other products Each menu item leads to sub-menus, where each leads to a message indicating that Adobe does not offer phone support, or any support. It seemed to work anyway. Is you purchased Acrobat using a stand alone license then you need to download the stand alone installer and install using the Key provided as this is different licensing compared to purchasing it as a single app license through Creative Cloud. That makes sense, confirmations, license keys etc. Hopefully this helps someone else.