And they had recommended last month to turn off some features manually pending fixes; perhaps that is causes some Reader installs to act differently in some documents. I am using Adobe Acrobat Pro 9 all updates installed. For example, have you performed any of the following tasks lately? The occurrence of similar symptoms using printing to pdf with multiple pdf applications would further indicate that this is not related to a third party add-in. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. InDesign launches with regenerated default preferences. The easiest and recommended way is to use Adobe Acrobat.
Dear Paul, Apologies for my mistake and any personal offence. I am retired and have no intention of hiring someone to fix something that isn't 'my' problem. I re-tested with other files and got the same result. A one at a time, in then back out, sequence can work. I do not and never have worked for Microsoft.
I frankly don't know how that could be, but what I ended up doing was clicking on settings and found a button to delete the upload cache. Then click Devices and Printers from the top result. Click Yes when asked to confirm. Page number appearing in places where they are not allowed after conversion. Do you have multiple versions of Acrobat on your system? Hence why it is a different file type. I run a report-writing business that has been completely banjaxed with this latest upgrade.
The Microsoft pdf printer works, but the generated pdf file size is many times bigger than the Adobe pdf. Support agents are available 24x7. When I do this, the links disappear. I have Acrobat Proff V8. There are no errors and nothing in the distiller message log indicating any errors but the final result is that I have blue underlined text--no links--otherwise conversion is perfect. Thanks ----------- Paolo Bozzola I am having the same issue! Removing these 3 textboxes is all that was needed to get it back and working.
Actually, Acrobat creates bookmarks for every Heading not every Style like I mentioned in my last response in the doc file. Hi, Welcome to Microsoft Community. My file is not large, nor did it have images. The documents were created in word 2003 and contain both hyperlinks within the document and to web pages on our web site. If eliminating settings resolves the issue, enable them again in groups to isolate the problem to a particular setting. If the problem occurs when you print over a network, connect the computer directly to the printer and try printing again. And as a final note, it seems that the issue is something to do with positioning of items outside of the document's print margins.
You can either save it to the documents section, desktop, documents or any other folder. The Adobe web site forums indicate others are having similar problems. No issues with exporting normally on new documents. To find out which startup application is causing the issue, you may perform clean boot. Also, download and install the latest printer drivers from the manufacturer website and check. Keep a record of changes made to the system as a resource for troubleshooting printing and other problems. Once you identify graphics that consistently produce the error, delete and replace them.
Provided the target file relative location to the source file that has the link is not altered, the link works. Acrobat tries to open, but flickers off. Hopefully someone at the creators of this upgrade will take notice of this and point them on the right line to repairing it. If the Excel file you are trying to convert has images, you will need to make sure that they are sized to the approximate final size before converting the file. This option is in the drop-down menu. I even converted it to Mac Word 2008 and back and still nothing. Then click Set as default printer.
We had two types of documents, one document had the hyperlinks and bookmarks working. The lower Adobe Acrobat converter doesn't support password-protected files. Do you still have other version of Acrobat installed on your system? If none of these steps identifies the problem,. One of the things we find more often than not is that some setting or another either gets mysterisously changed or corrupted and it can be nearly impossible to locate. Shaun I've further highlighted the issue in my own documents - it appears to be the inclusion of Textboxes which I have been using to denote chapter headings. You will need to get rid of some files in order to free up more space before doing the conversion. Again, link syntax is not changed.