Speeding and blowing stop signs to meet deadlines In addition to these bathroom hacks, Amazon-affiliated drivers described other disturbing ways they've cut corners to meet delivery timetables. At one delivery station Spruell worked for, in King of Prussia, Pennsylvania, dispatchers frequently asked him to hurry up, he said. But then his route times also slowed. So if you don't like it and you leave, they will just replace you with someone else. Qualifying is easy: You just need to pass a background check, have a smartphone that can run the app and have a vehicle you can use to make deliveries. One company is now asking its employees to text dispatchers immediately if something slows them down so that they can account for the unplanned time and apply for extra payment from Amazon. Both of Vargas' arms started to shake involuntarily.
Any callouts I will make sure you do not receive a route for a week. Amazon did not admit fault in any of the cases. But many found their employers failed to follow through on their promises. Southern Star Express recently advertised that drivers typically work 12 to 15 hours straight. In response to this story, Amazon said that some challenges exist within its wide network of delivery providers and that it's working to improve the system.
In fact, you may be able to earn more on an hourly basis by simply delivering packages on your own, without investing the time and money required to start your own enterprise. Things can get more difficult during the holiday season, when the number of packages increases, but you generally earn a higher hourly rate to offset to make the extra difficulty worth it. Special Considerations: As we discussed in the difficulty section, restaurant orders can be more complicated than other types of deliveries. They could give you one route. Uber and Lyft built multibillion-dollar ride-hailing services without technically employing a single driver. You can even earn enough to replace a full-time job especially if you work multiple gigs. At one delivery station Spruell worked for, in King of Prussia, Pennsylvania, dispatchers frequently asked him to hurry up, he said.
They make their own hours and are their own bosses. Part of the problem are the customers. Luckily for you, we wrote an entire guide to. Are you an insider with a story about Amazon? The supervisors told him to go to the hospital to prove he was injured, even though he did not have health insurance at the time, Vargas said. Prime Now Delivery is a service that allows Amazon Prime customers to receive delivery of household essentials, everyday items, and select Amazon products in as little as one hour though two hours is more common.
We were zooming through residential areas, all of us, all the time. The company announced last week that it was for the new incentive program. You may have to remove the item from the container upon delivering it to the customer and then return the container to the Amazon distribution center at the end of your shift. But with package volumes ballooning, drivers said that stopping to eat or use the restroom would make them fall behind on delivery schedules, which could jeopardize their jobs. Amazon will sometimes offer extra payment for unplanned delays, such as unexpected traffic. Still, his supervisor advised him to drop them all off before returning to the station or seeking care. It's mostly because he couldn't handle any more 13-hour days.
Others, including several labor experts, said they felt blame should be placed with Amazon, adding that the company was pressuring courier companies to deliver more, faster. Despite his best efforts, supervisors told him he wasn't delivering packages quickly enough, and his job was threatened twice. These deliveries are by their very nature more time-sensitive, which can make the job a bit more stressful if you run into unexpected delays such as traffic or difficult customers. Amazon said its package loads fluctuate depending on a number of factors, including customer demand, and that it's always evaluating routes and making adjustments, such as hiring more drivers in high-demand areas. Plug into trade associations, such as ours and the , and talk to people. Overall Assessment: Merchant pickups can be trickier than other types of Amazon Flex deliveries, but they offer the chance of additional payment in the form of tips.
The door clicked shut, trapping his middle and ring fingers. Vargas ignored his boss and headed back. Drivers also described a physically demanding work environment in which, under strict time constraints, they felt pressured to drive at dangerously high speeds, blow stop signs, and skip meal and bathroom breaks. An Amazon-affiliated job listing for drivers also says drivers' workdays far exceed nine hours. Four drivers across three companies said their employers misrepresented the job by promising health benefits without following through. However, they also work with Flex drivers to help them maintain their delivery guarantees, as well as offer services that traditional package delivery services do not such as Sunday delivery. Eight drivers said they drove over the speed limit regularly.
Marvic Trejo, a driver who has worked for two courier companies delivering packages for Amazon, said he's found bottles of urine in delivery vans and at the Amazon facilities where he loads packages. Now many hotels largely outsource to contract workers and third parties. The problems would get fixed, but it was up to drivers to spot them. That's changing now, since courier companies have started getting hit with lawsuits, he said. Trejo said he would cover for her. The drivers in this story are not employed by Penske.