The device, a 2015 MacBook Pro with a 15-inch Retina display, was allegedly operating under normal conditions. Source Filed Under: Latest Geeky Gadgets Deals. It doesn't hurt to ask, right? The recall only applies to 15-inch Pro models and other MacBooks are unaffected. You can find your Mac's serial number on the About this Mac screen at the bottom of the hardware list. On your Mac, click the Apple in the Menu bar, then click About this Mac.
The other two fires were quickly extinguished. If there are still open questions, please get in touch directly with the manufacturer or supplier. Earlier this year, a video of a MacBook Pro that caught on fire and produced copious amounts of smoke on Twitter and Reddit. The recall is for the MacBook Pro with Retina display that was sold between September 2015 and February 2017. Here are the intake and exhaust areas that must be respected:. All documentation currently available on shortmanual. The recall primarily affects units sold between September 2015 and February 2017, and MacBook owners can verify whether their machine link is part of the recall by entering the computer's serial number into an online form through Apple support.
On the support page, you can check your eligibility and learn how to schedule a free replacement. Apple will replace the batteries on affected MacBook Pros free of charge. Read more about that below. Affected laptops should not be used until the company can issue battery replacements, Apple says. Follow along for how to check if your MacBook Pro is affected by the battery recall that. Any affected device will be repaired free of charge. Because of this, Apple is offering battery replacements for affected MacBook Pros.
Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number. Apple shared that some of its MacBook Pro batteries suffer from a fire safety risk. Apple calls these notebook computers, not laptops for a reason. You can find out more information about the recall over at Apple at the link below. Advertisement It is recommended to visit the.
Just under a year ago, his battery heated up, ballooned out, and damaged the computer. I am boycotting apple all together. Anyone else have this problem? Affected batteries may overheat and pose a fire safety risk. Only the 15-inch Retina MacBook Pro from mid-2015 is impacted by the recall. I've literally burned my lap before. There is a replacement process available for affected users but may take 1-2 weeks for the battery to be replaced.
The Apple Care supervisor told me there are no good means of communication on these recalls, that they are posted on the web site. The units were sold primarily between September 2015 and February 2017 and can be identified by their product serial number. Apple notes that this program will not extend your standard warranty. It's not clear if the current recall is related to that issue, but Apple does make it very clear that the MacBook Pros in question could pose a serious safety risk. Using it in your lap can cause overheating.
Hi punched, I completely feel your frustration with apple. Apple has issued a voluntary recall for a select group of 15-inch units due to potential issues with the battery overheating. How long will it take for my MacBook Pro to be serviced? To find out which model you have, click on the Apple icon in the top left corner of the screen. If you own any models, visit for details on product eligibility and how to get a battery replacement, free of charge. Be prepared for the replacement to take one to two weeks, and make sure to backup all data before passing off your machine to the Apple team.
Customers are being asked to stop using affected MacBook Pro units until they can take steps to have their batteries replaced. Before sending your MacBook Pro off, the company advises you to back up your data. The recall comes shortly after one musician posted videos of his smoking MacBook Pro, which he said after normal use. Air is exhausted from the area around the hinge in the back. Here's everything you need to know about this program. How do I check if my MacBook Pro is impacted by this recall? Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk.
If you have other questions about this MacBook Pro battery replacement program, let us know in the comments. Which Macs are affected by this recall This part is important. A voluntary recall is one that a company initiates on its own, rather than being compelled to do so by a government agency. If you have any doubt about the battery, by all means have Apple examine it regardless of the serial number thing, However, first use the computer on an lapboard or desk to see if the heating recurs. There should Not be a deadline on Recalls Period. How much will it cost to have my MacBook Pro's battery replaced? Lap boards need not be exotic; for years I used a small plastic serving tray that my wife no longer used. Those with 15-inch 2015 machines are instructed to find an Apple authorized service provider, make an appointment at an store, or contact Apple's support staff to arrange a mail-in repair.
Embers from the fire spread to two other locations, so firefighters called a second alarm response. More information about the : This program is for battery replacement only. Affected customers can have their battery replaced by Apple free of charge. Given that affected 15-inch MacBook Pro models are in danger of overheating and catching on fire, those with machines that need a replacement battery should be sure to visit an Apple retail store or get in contact with Apple support before continuing to use their Macs. To know if this issue affects your MacBook Pro, you'll need to get its serial number. Apple is urging anyone whose MacBook is eligible for recall to stop using the machine immediately and to take steps to replace the battery, which Apple says it will do for free. Apple today of a voluntary recall and replacement program for 15-inch models with Retina display sold between September 2015 and February 2017 due to battery failure issues.